Frequently Asked Questions

Find answers to common questions about fuel prices, our service, and how to save money

🔍
Data Sources

How do you get petrol prices?

We aggregate prices from public sources and community reports, then validate and surface them in a user-friendly directory and map. Our data comes from multiple sources including government APIs, station websites, and user submissions.

Data Sources

How often are prices updated?

Continuously. The directory sorts by most recently updated by default so you see fresh data first. Prices are typically updated every few hours during business hours.

Coverage

Which areas are covered?

We focus on Melbourne and surrounding suburbs, with broader coverage growing over time. Currently covering 250+ stations across Greater Melbourne.

User Input

Can I report a new price?

Yes. Use the "Report price" button on station cards to submit updates. All submissions are verified before being published.

Accuracy

Are the prices accurate?

We strive for accuracy by cross-referencing multiple sources and validating user submissions. However, prices can change frequently, so we recommend calling ahead for critical trips.

Pricing

Why do prices vary so much between stations?

Prices vary due to location, competition, operating costs, and the weekly price cycle. Stations in high-rent areas or near highways often charge more due to convenience premiums.

Pricing

What is the fuel price cycle?

Australia has a weekly price cycle where prices typically start low on Sunday/Monday, rise through the week, peak on Friday/Saturday, then drop again. This varies by city and can be used to your advantage.

Saving Tips

How can I save money on fuel?

Fill up on Sunday/Monday when prices are lowest, use our price comparison tools, maintain your vehicle properly, drive efficiently, and consider alternative transport for short trips.

Mobile

Do you have a mobile app?

Our website is fully mobile-responsive and works like an app when added to your home screen. We're also developing a dedicated mobile app for even better functionality.

Cost

Is this service free?

Yes, our basic price comparison service is completely free. We may introduce premium features in the future, but core functionality will always remain free.

Still need help?

📧

Email Support

Get personalized help

support@petrolpricenearme.com.au
💬

Live Chat

Real-time assistance

📚

Learn More

Comprehensive guides

View Guides